Tom McMahon

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With Just 22 Words a United Flight Attendant Brilliantly Explained the Problem With the Boeing 737 MAX @billmurphyjr https://t.co/0QF3iEUBP8 #brands

Fashion e-tailers turn to AI to improve shoppers’ experience https://t.co/xBOf7xR5Ej #retail #ecommerce

Good CX is really about setting good expectations, not surprising every customer. @rhettpower https://t.co/QVMLI0Jdvt

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